20 July 2022
The Marina Industries Association (MIA) continues the expansion of the Gold Anchor program with Mackay Marina Village the latest Australian marina to earn a coveted Gold Anchor accreditation.
The beautiful and well-maintained Mackay Marina Village is conveniently located six kilometres from the centre of Mackay, providing vital anchorage for both local commercial and recreational vessels.
As the gateway to the playgrounds of Far North Queensland and the Coral Sea, the marina provides boaters with a great place to stop for maintenance and provisions before making their way up the coast. It’s also a popular port of entry for overseas cruising yachts.
The expansive marina has over 400 berths for all types of vessels ranging from 10 metres up to 55 metres and includes a variety of marine businesses, hospitality venues and a Mantra Hotel.
Showing a strong commitment to the environment, Mackay Marina Village is also an accredited International Clean Marina and Fish Friendly Marina.
The Global Gold Anchor is an international accreditation which requires a rigorous assessment of a marina’s services, procedures and facilities. It involves an independent audit of 86 criteria across all areas of the business, plus a customer survey.
The accreditation aims to inform consumers as to the level of services and facilities at marinas and to provide marinas with a set of benchmarks to maintain and a pathway for continual improvement.
“It’s great to have Mackay Marina Village join the Gold Anchor program,” said MIA CEO Suzanne Davies.
“It’s no easy feat to achieve a 4 Gold Anchor accreditation and this demonstrates the team at Mackay’s commitment to providing quality facilities and services for both locals and those transiting through the marina.
“The MIA’s focus is to grow the Gold Anchor program and build awareness of the accreditation with the boating public, we are very excited by Mackay Marina Village’s successful accreditation and encourage more marinas to join the program.”
On receiving the Gold Anchor award Ben Anderson, Marina Manager at Mackay Marina Village was very proud.
“Attaining 4 Gold Anchors, as well as having been named Marina of the Year twice by the MIA, is a testament to our facilities, quality customer service and the hard work put in every day by our professional and expert marina and shipyard teams,” he said.
“We’re delighted to have been recognised at this level and look forward to continuing to provide an excellent marine experience for many years to come.”