At its new Queensland headquarters at The Boat Works, Pantaenius Insurance joins a diverse range of marine businesses who have moved into the purpose-built professional facilities comprise Stage 3 at the North Yard, among them OBE Electrical, Ultra Marine Products, Superyacht Solutions, Stella, Choice Stainless and Bayline Marine Covers.
The global insurance giant Pantaenius arrived on the Australasian market in 2012. Their team is known for their hands-on approach, industry knowledge and superior insurance covering over 100,000 boats worldwide.
“We welcome the Pantaenius team to the marine precinct, which has become the preferred pit stop for local and travelling yachts of all sizes for refit and maintenance,” says Shane Subichin, General Manager at The Boat Works.
Jamie McPhail, Managing Director at Pantaenius Australia, says the new Queensland headquarters was a logical progression for Pantaenius.
“Of our east coast claims, 30 percent are based at The Boat Works. We have several contractors on site at The Boat Works and we wanted to move closer to our customers and connect with them.
“It’s about being available, approachable and establishing our branding in south-east Queensland.”
Building on close to a decade in the Australian market, Pantaenius Australia is focused on implementing initiatives in the local market, starting with a role as the major sponsor of the launch event commemorating the opening of the Sanctuary Cove Marina undercover superyacht berths in mid-July.
“We are unique in the market,” says Jamie. “We’re the only marine insurer comprised of boaties, not insurance people.”
“We deal with 92 percent of our customers directly. That’s cruising couples, families and catamaran owners. Only 8 percent of our business is through brokers. Worldwide, we’ve insured more than a million boats in the past 15 years.”
Locating their HQ at The Boat Works was an easy choice according to Jamie. “Not only is most of our client base there, the facility is the largest, the newest and the most appealing.”
Pantaenius Australia Gold Coast will have four office staff at the new location, including Sales Manager Chris Tilley who will oversee operations for six months.