Gaining ground

Three fully equipped service vans and two service utilities service the entire east coast of Australia from the new facility, supporting customers and dealers wherever they are located, while on-site Project Technicians and Sales Engineers work closely to provide assistance with solutions, technical support and commissioning.

Over $8 million in stock is on hand in the 900 plus square metres of warehousing to ensure prompt and reliable delivery of new products or spare parts, allowing for rapid response to clients’ requirements.

The impressive workshop facility is world-class, featuring diesel and electric transmission test stands equipped with data acquisition and monitoring for increased quality management.

Individual workstations have been designed and constructed to aid efficiencies with individual hoists and direct electronic access to Twin Disc specific literature, manuals and test specs to ensure that every job is completed to the highest standard.

A purpose-built wash down bay helps to reduce contamination and maintain a super clean work environment, alongside paint stripping and parts cleaning machines to assist with accurate condition assessment and parts preparation prior to repair and re-paint.

A highlight of the workshop is the industry leading paint booth. The booth was designed so that all sizes of equipment can be retouched or repainted to as-new condition.

“We pride ourselves on delivering premium quality products and solutions, in a safe, timely and efficient manner all to our clients’ expectations,” said Twin Disc Pacific Managing Director Glenn Frettingham.

“Our new facility will allow us to continue to improve on this commitment whilst offering a purpose designed and built environment to allow increased focus on training and staff development to ensure our core mission of integrity, people, quality, and value remain the focus for many decades to come,” he added.

The opening for the Brisbane based Regional Headquarters for Twin Disc Pacific follows the opening of the marine specific Twin Disc Pacific Experience Centre at The Boatworks in the Gold Coast Marine Precinct in September last year. Both facilities are key to the growth of the Twin Disc, Seakeeper and Sea Torque brands in the Pacific Region.

Established more than 100 years ago, Twin Disc Inc is a world leader in marine and industrial power transmission products.

Twin Disc Inc has a proud history of engineered transmission and propulsion solutions for equipment that fuels the world, feeds the globe and creates societies’ infrastructures.

Twin Disc Pacific is the regional subsidiary of Twin Disc Inc (NASDAQ: TWIN) has its national head office in Brisbane, Australia with branches in Perth and the Gold Coast. They have earned an enviable reputation for outstanding customer service and support and are market leaders in the region.

twindisc.com.au